Process assessment
Review the workpiece, existing machine, target sequence and installation constraints.
ENGINEERING SERVICES
A clear path from process to equipment.
Explore the service stages described in our brochure. The scope, deliverables and schedule are confirmed for each project.
01 / THE SERVICE PROCESS
Six stages, one connected project.
Solution & 3D design
Discuss equipment selection, tooling, layout, interfaces and the proposed acceptance conditions.
Equipment manufacturing
Confirm the agreed configuration and manufacturing scope before the project enters production.
Installation & commissioning
Plan the site conditions, interface checks and commissioning scope for the equipment configuration.
Operator training
Define the training audience and topics such as operation, program use and routine checks.
Technical support
Keep the model, configuration, program version and fault description available for technical communication.
02 / COORDINATION
Define the boundaries early.
Mechanical interfaces
Confirm mounting, tooling, access, utilities and the clearance of adjacent equipment.
Control interfaces
Document the handshakes, interlocks, operating modes and responsibility for connected equipment.
Acceptance & handover
Agree on test parts, sequences, documents and training topics before the final handover.
03 / PREPARE A REQUEST
Make technical communication easier.
Part & tooling
Part dimensions, material, weight, gripping surfaces and the estimated weight of the complete end tooling.
Machine & space
Machine model, installation position, access clearances, available height and the proposed pick-and-place positions.
Cycle & interfaces
Required sequence, target cycle, upstream and downstream signals, and any inspection or operator interaction.
For an existing machine, include the equipment model, a description of the issue, photos or video, and the relevant program or alarm information in your email.
Contact the teamStart with a clear project brief.
Share your application and drawings so the next discussion can focus on equipment, scope and interfaces.
OVERSEAS PROJECT PLANNING
Know what your quotation includes.
Scope and availability are confirmed for each project and destination.
A defined equipment scope
Confirm the model, tooling, machine interfaces, supply voltage and destination requirements before ordering.
An agreed acceptance plan
Agree on test parts, operating conditions, inspection records and the documents needed for handover.
A clear shipping scope
Review packing, shipment terms, destination, installation preparation and the delivery schedule in the quotation.
Support agreed for your project
Confirm training language, remote or on-site support, spare parts and warranty terms in writing.